Consolidated Billing & Customer Service | Human Resources | Member Benefits | Small Business Association of Michigan

Consolidated Billing & Customer Service

Consolidated Billing & Customer Service

When you choose the Small Business Association of Michigan for access to your health care coverage, you are joining an organization who recognizes the challenges of running a successful small business and is dedicated to removing the hassles of offering your employees a group benefit program. 

Your company receives one easy-to-read invoice for all your sponsored insurance plans, and also have access to our exclusive SBAM member customer service department for fast, reliable answers regarding your health insurance coverage - all for just $5 per month.

  • Members enrolled in our sponsored BCBSM/BCN health plans receive a FREE customized Summary Plan Description (SPD) to help keep you compliant with the US Department of Labor.

  • Exclusive consolidated billing statement that includes insurance premiums along with the affordable fees for any of our additional services such as COBRA administration, Premium-Only Plan administration, life and disability. 

  • SBAM members receive exclusive access to our customer service department for help with claims and billing, ordering ID cards and much more. You will save time when adding, deleting, or changing employees from your employee benefits plan because our billing arrangement allows you to complete just one form for all of the plans we sponsor  - this includes BCBSM and BCN, Dearborn National, and the administration of COBRA, Premium Only Plans, Flexible Spending Account (FSA), Health Savings Account (HSA) or Health Reimbursement Administration (HRA).



One Bill For All Your Insurance Services

How does a consolidated bill make your life easier?
Your administrative tasks are simplified when all of your SBAM-sponsored insurance programs are on one consolidated invoice, and you're able to make enrollment and plan changes on one form. We are the only business association that has the ability to put Blue Cross Blue Shield of Michigan and Blue Care Network on the same invoice - all for only $5 per month.

Our consolidated invoice includes any and all of the following sponsored programs that your company is enrolled in:
  • Blue Cross Blue Shield of Michigan health, dental & vision premium
  • Blue Care Network health, dental & vision premium
  • Dearborn National life and disability premium
  • COBRA premium and administration fees
  • Premium-Only Plan, FSA, HSA and/or HRA administration fees

Member-Only Customer Service Department

Insurance coverage can be complicated and there are bound to be questions along the way.  Only members of the Small Business Association of Michigan have access to an exclusive customer service department that can answer all your insurance-related questions including:
  • Billing 
  • Claims
  • Additions and deletions
  • Ordering ID cards 
  • Rates and coverage options
  • Free Summary Plan Descriptions
  • COBRA administration
  • POP, FSA, HSA and HRA administration 
  • Workers' compensation quoting & enrollment
  • Human Resource-related advice & information
  • Professional Employer Organization (PEO) assistance
  • Workplace assessments, tools & training
We promise to respond to your phone call or email inquiry within 2 hours on any business day. 

Customer Service Contact List