Secrets of world class customer service! Today at 10 a.m. on the Business Next free audio seminar

Customer service expert John DiJulius talks with Michael Rogers about implementing world class customer service and using it as a springboard to small business success. Listen today at 10 a.m., 3 p.m. and 8 p.m. on the Michigan Business Network. Listen to archived programs anytime at your convenience on your PC or mobile device by going to the Business Next show page. 

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Photo by http://www.flickr.com/photos/jeremybrooks/

What are your secrets of customer service success? Leave a comment below.