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Creating the ultimate customer experience

August 3, 2017

Top techniques for creating the ultimate customer experience that retains business and attracts new customers from business coach and trainer Tom Borg.

The Small Business Association of Michigan’s Entrepreneurial Insights presents a dynamic audio interview from a top-notch expert on entrepreneurial success. Hear great tips and advice on how to be a more effective small business owner. Get new episodes and listen to the archives by subscribing via iTunes.

Also available is SBAM Shorts, a weekly show that presents quick suggestions on saving money, getting more customers and operating more efficiently. Each program is brief – running 60 seconds or less. It can also be found on iTunes.

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