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Maintaining customer connections during a crisis

May 25, 2020

SBAM VIP member Diane Hartwell owns Little Blessings Childcare Center with three locations in the Lansing area. Diane and her daughter Helen talk with Michael Rogers on the SBAM Weekly Podcast about the keys to keeping their business vital while restricted by the COVID-19 crisis. “Stay positive, keep that connection,” Diane says. “That’s what makes a small business person successful, the connection to the community. Of course, I cater to the children but the adults are part of it too.” 

The Small Business Association of Michigan’s weekly podcast presents a dynamic audio interview from a top-notch expert on entrepreneurial success. Hear great tips and advice on how to be a more effective small business owner. Get a new episode every week by subscribing via iTunes.

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