Maintaining customer connections during a crisis
May 25, 2020
SBAM VIP member Diane Hartwell owns Little Blessings Childcare Center with three locations in the Lansing area. Diane and her daughter Helen talk with Michael Rogers on the SBAM Weekly Podcast about the keys to keeping their business vital while restricted by the COVID-19 crisis. “Stay positive, keep that connection,” Diane says. “That’s what makes a small business person successful, the connection to the community. Of course, I cater to the children but the adults are part of it too.”
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