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Solving the People-Side of Business Communications and Leadership

August 30, 2026

Small Business Weekly Podcast – Episode 542 (10:10)

On a recent episode of The Small Business Weekly Podcast, Michael Rogers talks with Shelley Davis Boyd, Founder, President and CEO of Essdee & Co., a VIP member of the Small Business Association of Michigan, about helping organizations address the people-side of business communication and leadership challenges.

Shelley explains that many workplace issues stem from communication breakdowns, leadership gaps, accountability challenges, and the human behaviors that shape organizational culture. Through her work at Essdee & Co., she helps businesses identify and overcome these obstacles so teams can work more effectively and organizations can reach their goals.

“I really believe that leadership is about removing barriers so people can become the best version of themselves and engage within the organization,” Shelley says. “If you want your organization to reach its full potential to hit your goals and you’re lucky enough to have folks that work with you, making sure that they are choosing to follow you and that you are creating conditions where they can excel will ultimately help you create conditions where your organization can excel.”

The conversation highlights the critical role leadership plays in creating an environment where employees feel supported, engaged, and empowered to contribute. Shelley emphasizes that effective leadership goes beyond managing tasks and focuses on building trust, strengthening communication, and fostering a culture where individuals can thrive.

She also discusses the importance of understanding the human dynamics that influence workplace performance. By addressing communication challenges and removing barriers to success, organizations can improve collaboration, strengthen accountability, and create a healthier culture that benefits both employees and the business as a whole.

As businesses continue to navigate workforce challenges and evolving workplace expectations, Shelley encourages leaders to focus on creating conditions that help people succeed, knowing that organizational success often follows when employees are empowered to do their best work.

Listen to The Small Business Weekly Podcast Episode 542 to hear the full conversation with Shelley Davis Boyd and learn more about leadership, communication, accountability, and building a workplace culture that helps people and organizations reach their full potential.

 

About the Small Business Weekly Podcast

The Small Business Weekly Podcast, presented by the Small Business Association of Michigan, delivers a new interview with an entrepreneurial expert each week – featuring practical advice and success stories designed to support and inspire Michigan’s small business community.

 

Visit SBAM’s Media Hub for past episodes of the Small Business Weekly Podcast.

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