Executive coach Mike Kole is the owner of Kole Performance Group and a VIP member of the Small Business Association of Michigan. He tells Michael Rogers that the COVID-19 crisis can be a time to candidly evaluate your business performance. “Go through your list of processes, what can be improved, what didn’t you like that you were doing before,” Shea says. “Now is the time to write down that process and kick it around with other small businesses.”
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