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Avoid these common small business blunders

April 15, 2015

Michael Rogers, Vice President Communications for the Small Business Association of Michigan, talks with business coach and consultant, Tom Borg, about avoiding common small business blunders, how to address the question, “Do you want to be right or do you want to be profitable?”, how to answer the phone like a professional, the benefit of message on hold systems, and the power of focusing your time.

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