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Do You know What Employees Expect from Their Employer? It’s Changed.

October 26, 2020

By Heather Nezich, courtesy of SBAM Approved Partner ASE

Employees are prioritizing their safety, security, and personal values over money and titles according to the results of the Worker Value Survey, conducted by WorldatWork. The study of more than 5,400 working professionals uncovered significant workplace shifts and reflects the impact of COVID-19 lockdowns and social issues.

The survey found that employees value safety more than money and want to align with leaders who take a clear stance on issues in which they believe. The survey also dug into what benefits are most important. 

The survey provides insights into how COVID-19 and the current political environment have pushed core values and current issues to the forefront of the employer/employee conversation. According to the survey, employees say:

  • They are seeking greater work/life balance, even if it means less money and a lower title. 42% of respondents would take 30% less pay and a lower title to work from home and have a more balanced work schedule. Over one-third (33%) of men and almost half (47%) of women say they’d make this trade.
  • They strongly prefer that organizations take a public stance on social issues. More than half (54%) of respondents want companies to publicly voice opinions, one-third (33%) say they strongly prefer their employers speak out. Younger generations are the drivers for this. Standing for something is more important to Gen Z and Millennials (64%) than to their Boomer (38%) counterparts.
  • They want their companies to ensure their safety or they won’t go to work. 50% say they will not work for a company if they don’t feel safe. Another 28% say that if they don’t feel safe, they are unlikely to work for that company.
  • They want leaders whose values align with theirs. The majority (60%) state that working for a leader who shares similar social beliefs is very or extremely important. Almost a third (29%) viewed this as somewhat important and only 12% said it was not at all important. Almost two-thirds of Millennial and Gen X respondents want to work with someone who thinks like they do.

“This attitudinal shift—across all generations—has implications well beyond the short-term accommodations that companies are making because of the pandemic. Companies must pay attention or risk losing talent to others who are putting employees first,” said Scott Cawood, CEO, WorldatWork

Benefits That Matter the Most

The survey also looked at what benefits matter most to today’s professionals. While employees would like to engineer perfect work and life balances, when asked to rank benefits in order of importance, health insurance outranked lifestyle perks such as paid time off, flexible work schedules, and the ability to work remotely. Scoring 21 points higher than any other benefit, 45% of respondents said health insurance was the most/second most important benefit their company could offer.

Offering a retirement or 401K plan came in second, with 25% of respondents choosing it as their first or second most important benefit. Flexible work schedules and the ability to work from home came in fourth and fifth, respectively.

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