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Employee Well-Being is Shaky as Organizations Struggle to Quell Anxiety, Fear, and Uncertainty

July 7, 2022

By Heather Nezich, courtesy of SBAM Approved Partner ASE

Many employee well-being programs struggle to rise to the challenges presented by the pandemic and economic uncertainties. Despite a multitude of programs in place, they’re not working well, according to a new annual survey, “The State of Employee Well-Being 2022” conducted by the HR Research Institute in the first quarter of 2022.

Less than one quarter (22%) of respondents say their well-being programs are highly effective. Of those who say their programs are ineffective, 34% say their programs are lackluster and/or sparse. In addition, only 4% strongly agree that their organization is excellent at helping their employees address the significant stressors that they are facing today.

HR professionals feel it is their responsibility to help reduce employee fears, even as employees struggle to navigate and maintain stable working conditions, but uncertainty about the future is a major challenge, say close to half of the respondents.

Part of the problem is too much work. 73% say their organizations suffer from overwhelming employee workloads.

“Stressful workloads have probably played a major role in the so-called Great Resignation. Piling on the work clearly doesn’t save money in the long run if it only results in burnout, diminished well-being, and, ultimately, resignation,” says Mark Vickers, Chief Research Analyst at the HR Research Institute.

Stress, anxiety, uncertainty, and depression overwhelm employees, even though close to 60% of organizations acknowledge that mental health is among the top five HR priorities in the organization.

  • 73% of companies offer mental health support through Employee Assistance Programs
  • 57% offer flexible work arrangements
  • 51% say they offer information about mental health issues

But only 18% are training managers around mental health issues, likely preventing some employees from accessing the programs that are in place.

Adding to the pressure-cooker is financial stress. One-third of respondents reported that employees are worried about their finances. Close to half (46%) are worried about having enough to cover unexpected emergencies. More than one-third (38%) say employees worry about running out of money before payday.

Other major findings include:

  • 57% agree or strongly agree that mental health is among the top five HR priorities. More than two-thirds say employees in their organization have dealt with depression over the last 12 months.
  • Stunningly, one-quarter of respondents say employee mental health is not a priority at all.
  • Over half (62%) say that negative stress is prevalent at work. Negative stress is detrimental to both the physical and emotional health of workers, leading to a poor employee experience and reduced productivity.
  • Managing mental health can have hugely positive impacts on the organization. For every $1 invested in mental health, $4 is returned in terms of health and productivity, according to a 2020 Lancet Global Health paper. 

Respondents acknowledge the importance of well-being initiatives, and many say they are working to enhance the following well-being issues, even as these initiatives may be floundering:

  • Mental/emotional well-being: 78%
  • Work Environment well-being: 70%
  • Physical well-being: 66%
  • Financial well-being: 56%
  • Social well-being: 48%

Smaller organizations have been more successful, 62% of which say their organizations have successfully maintained employee well-being to a high or very high degree during the pandemic, compared to less than half of those at mid-sized (45%) and large firms (44%).

“Well-being programs, well-managed and threaded throughout an organization can have significant positive impacts,” says Debbie McGrath, CEO “They can improve employee engagement, which in turn leads to better performance overall. Well-done and delivered, solid well-being programs can also help attract top talent in a tight labor market. The challenge for HR professionals is to tackle important issues, like making sure employees’ mental health and safety are taken care of. And the only way to do that is to take a personalized view of the employee experience and prioritize programs that will enhance that,” she adds.

The research report can be downloaded here: The State of Employee Well-Being 2022.

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