How to prevent small business bottlenecks, and other management tips and advice

Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with business coach and consultant Tom Borg about preventing bottlenecks in your small business, short-circuiting the paralyzing power of inertia, how to be special in the eyes of your customers, and the value of bringing in an outsider to go on ride along with your individual sales team members.

Listen now!