A Small Business Whose Success is Guided by Providing a Great Customer Experience
Looking for insight into how a small business can grow by putting the customer experience first?

Looking for insight into how a small business can grow by putting the customer experience first?

Looking for a fresh idea on stress relief – and a unique small business story?

What does a great company culture really look like in practice – not just on the wall, but in day-to-day decision-making and behavior?

AI is changing the way small businesses approach marketing – but as powerful as AI has become, it still can’t replace one critical ingredient for growth: relationships built on trust.

In the latest episode of the Small Business Weekly Podcast, host Michael Rogers sits down with Becky Philipp-Kranig, owner of Bearcub Outfitters in Petoskey, Michigan.

Small business owners know that crises don’t wait for a convenient moment. Whether it’s an unexpected disruption, a major setback, or a situation completely out of your control, leadership is often defined by how you …

Running a small business in Michigan means juggling a lot – customers, employees, schedules, budgets.

The newest episode of the Small Business Weekly Podcast features an engaging conversation with Tanya Thompson, owner and founder of The Aroma Labs.

The latest episode of the Small Business Weekly Podcast features an inspiring conversation with Christi Lower, founder of Highline Spirits.

Episode 513 of The Small Business Weekly Podcast dives into a topic that every entrepreneur and marketer should pay...

Dive into an essential topic for entrepreneurs: how design and brand experience can drive business growth.

AI is helping small businesses act like big players. Hear Michael Weinberger explain how in Episode 511 (11:01).

Customer service – and a few thoughtful extras – help Jarad Anthony Salon stand out. Hear how owner Jerad Rushlow turned a family legacy into an elite small business in Episode 510 (12:01).

On today’s program, Michael Rogers talks with Christina VanDam, owner of Zeal Aerial Fitness in Grand Rapids.

On today’s program, Michael Rogers talks with Mo Alakoli, CEO of PALLETCO.

On today’s program, Michael Rogers talks with Hussein Mokahal, owner of LED LION in Westland.

On today’s program, Michael Rogers talks with Evan Mathison, a member of the Small Business Association of Michigan board...

On today’s program, Michael Rogers talks with Dr. Lindsay Ruland, DVM, owner and chief of medicine at Emergency Veterinary Hospital in Ann Arbor.