Four key strategies to help you boost your customer profitability
Four strategies to help you maximize the customer profitability of your small business.
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September 9, 2016
September 9, 2016
Are you listening to what your financial statements are telling you?
Tips on how to analyze financial statements and select the right accountant who can help your business success.
September 7, 2016
Amazon’s latest experiment with a 30 hour work week
In a recent announcement by Amazon, they are implementing a pilot program, whereby teams of specialized employees including their managers, will work a 30-hour work week. The stated goal of the program is “to create …
September 7, 2016
Learn about “True Small Business Brilliance”
Tips for finding and keeping the best employees from business consultant Tom Borg.
September 7, 2016
Go home. Better yet, stay home!
Flu season is coming up and one of the biggest hazards might be your own employees, or you. Why? People coming to work sick. It’s rude, it’s selfish, and it doesn’t make anyone a hero.
September 6, 2016
To be or not to be exempt? A look at the Outside Sales Exemption
“To me, job titles don’t matter. Everyone is in sales. It’s the only way we stay in business.” – Harvey Mackay
September 6, 2016
Stretch to get to your sales goals!
Tips to get out of your comfort zone to hit those sales goals.
September 2, 2016
Learn how to be a successful startup
Today on SBAM Shorts Michael Rogers, vice president communications for the Small Business Association of Michigan, talks about the keys to a successful startup operation with business author Herby Fabius.
September 2, 2016
Consumers Energy works to power-up the small business community
Consumers Energy works to help ensure small business success and profitability through a variety of initiatives.
September 1, 2016
A tale of two titles
The owner of an insurance agency I know did an experiment. Sheila VanZile of Watermark Insurance printed business cards with two different titles: President and Queen. Over the course of time, she used both…
September 1, 2016
When it comes to sales, avoid being trapped into the role of unpaid consultant
How to bid and negotiate for sales without falling into the trap of being an unpaid consultant to your customer.
August 31, 2016
Five customer service tips that will make clients love you
Customer service is always a hot topic in both the consumer and business space. Everyone knows it’s important, but how can you implement the practices to make your company stand out from the rest?
August 31, 2016
State of the State survey shows customers are upbeat about economy
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with Michigan State University economist Charles Ballard about the latest State of the State survey.
August 30, 2016
Five Incumbents On Republican Floor Leader Shortlist
The Republican caucus competition for leadership spots next session is off to the races. Rep. Rob VerHeulen (R-Walker) and Rep. Tom Leonard (R-DeWitt) are long known to be vying for the top slot as Speaker, but …
August 30, 2016
Competing Visions For Uber In MI Play Out In Senate
The sponsor of a House bill setting up specific statewide standards for companies like Uber and Lyft says he'd like the package to move as soon as next month.
August 30, 2016
What Can Get Done In 20 Session Days?
Twenty or so days, that's all that is left for Michigan's 98th Legislature.
August 29, 2016
Profile of an innovative Detroit-based entrepreneur, Candice Simons
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with entrepreneur Candice Simons, owner of Detroit-based Brooklyn Outdoor.
August 29, 2016
To be or not to be exempt? A look at the Computer Professional Exemption
By now, you may have heard that on December 1, 2016, white collar exempt employees must be paid at least $913 per week ($47,476 annualized), or they will be eligible for overtime compensation for any …
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