Customer service is always a hot topic in both the consumer and business space. Everyone knows it’s important, but how can you implement the practices to make your company stand out from the rest?
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with Michigan State University economist Charles Ballard about the latest State of the State survey.
The Republican caucus competition for leadership spots next session is off to the races. Rep. Rob VerHeulen (R-Walker) and Rep. Tom Leonard (R-DeWitt) are long known to be vying for the top slot as Speaker, but …
The sponsor of a House bill setting up specific statewide standards for companies like Uber and Lyft says he'd like the package to move as soon as next month.
Twenty or so days, that's all that is left for Michigan's 98th Legislature.
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with entrepreneur Candice Simons, owner of Detroit-based Brooklyn Outdoor.
By now, you may have heard that on December 1, 2016, white collar exempt employees must be paid at least $913 per week ($47,476 annualized), or they will be eligible for overtime compensation for any …
A sales expert shares his tips for how to use LinkedIn to collect sales prospects and improve your sales process.
Michael Rogers, vice president communications for the Small Business Association of Michigan, gets advice on thinking outside-the-box from Sassa Akervall, the founder of Akervall Technologies in Saline. Her firm was recently named to the Inc. …
Akervall Technologies had 342 percent growth over the past three years. Their flagship product is the SISU mouth guard for sports use.
Whether it’s office supplies, time theft, proprietary information or money, employee theft can create a significant cost for companies.
A report released Thursday says current credit conditions for small businesses are improving across most of the United States, and overall small-business delinquencies decreased slightly from last quarter, with levels dropping at every stage of …
Have you ever found yourself in this situation?You’re about 3 days out from putting on a live webinar. You’ve been spending countless hours getting everything prepared and having a great presentation ready to deliver. But then …
Five basic ways to promote your business online.
An employee making over 100k must surely be exempt, right?
Hear from a top business coach about how you can learn from common mistakes other small business owners make.
If you get a letter offering to help with your FLSA classification, run as fast as you can to your lawyer: A handful of lawyers have been targeting businesses across the country with threatened collective …
After weeks or months of sometimes agonizing recruitment efforts, your new hire is finally starting! You are excited to welcome them on their first day, and the team can’t wait to meet them. But now …