(By Tom Borg, owner of Tom Borg Consulting)Every organization receives complaints. The key is turning a complaint into win-win situation. Too often employees and managers take the customer’s complaint personally and get defensive. It would …
Today at 3 p.m. and 8 p.m. on Business Next at the Michigan Business Network: SBAM President and CEO Rob Fowler talks about why he believes 2012 will be a breakout year for small business. And, …
Story Courtesy of NSBAThe twenty lawmakers assigned to negotiate a long-term extension of the payroll-tax holiday met for the first time on Tuesday, and while several are hopeful they can reach a deal quickly, the …
Current Coordinates:42°44′49″N 84°24′4″W / 42.74694°NOriginally Published November 11, 2011 - This week I decided to blog about one of SBAM’s strategic partners based just across town from SBAM headquarters in Haslett, Michigan: The Meridian Area …
(By David Fant, owner of Market Mapping plus and chair of SBAM’s Strategic Communications Advisory Committee. From SBAM’s member-only Focus on Small Business magazine)What do Microsoft, Apple Computer, and Amway Corporation all have in common? …
Q: Steve, I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy …
Q: Steve, I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy …
Q: Steve, I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy …
Q: Steve, I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy …
Q: Steve, I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy …
Question: I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy idea …
Question: I would like to expand but the recession was tough on me and my business. As a result, my business’ credit stinks, as does my own personal credit. I don’t have a fancy idea …
(By Rob Fowler, SBAM President and CEO. From SBAM’s member-only Focus on Small Business magazine)I’m feeling more upbeat about Michigan’s economic future than I’ve been in a decade. The blocks are coming together to create …
Article courtesy of SBAM Approved Partner ASEAs employers begin issuing 2013 paychecks, here is a summary of new withholding rates and changes affecting Social Security and Medicare rates, directly from the IRS.Updated tables, which were …
Last week I started looking at the top 10 trends, factors, and events that will shape your business in 2012. This week we are down to the Top 5. No. 5. Internet video takes center stage. Consider these …